Emails

by | Oct 21, 2024 | App, News

All – it appears that a large number of emails went out yesterday (Sunday). First, this was not intentional and apologies if we filled your inbox with email you did not want. We are looking into the issue and working with our email provider to understand what happened. Emails have been disabled at this time and will look at a better solution going forward (or if we even need emails).

Thanks to all of you who have reached out with helpful information. Stay tuned…

Share Images

by | Oct 4, 2024 | App

With CW4.0, you can now share images with a little style that is ready for your social media!

Just head over to your favorite ride to get started.

In the app, click on the image icon near the bottom of the screen. Select your image style & style. Once you have the image you like, download and share. You can share directly from the app to your favorite social platforms.

On the website, click on the “Share Image” link in the left. Select your image style and size.

Once you have the image you like down and share!

Share and LET’S RIDE.

v4 Roadmap

by | Oct 2, 2024 | App

With the initial release out and on its way, here’s a small glimpse of what is on deck for the upcoming releases.

First, a few features did not make the initial release. These will be worked backed in, just in a better way. This will include:

  • Dark Mode – will be a more consistent color scheme and highlights.
  • Recurring rides – make this process easier to setup & manage.
  • Multiple routes to a single ride – getting creative here. 😁
  • Unit of Measure – miles & kilometers.

Bug fixes – this is part of the development process. As hard as we try, they will inevitably squirm their way in! We will continue to update & optimize. If you have any questions or issues, please send the feedback our way! Hit us at hello@chasingwatts.com!

v4 Issues/Bugs

by | Oct 1, 2024 | App

Hello All,

Just a quick note around the latest release and some known issues.

Edit: 10/09/2024

  • Website
    • Ride Edit – fixed am/pm time bug when updating. ✅
  • App
    • Password validation bug fix. ✅
    • Dashboard clean up, loading, and optimization. ✅
    • Calendar – better loading. ✅
    • General performance and optimization! ✅
    • v4.0.2 heading to the app stores soon! 📲

  • Website – displaying uploaded route in map. This is being reviewed and addressed. ✅
  • Password resets – due to security updates (a good thing), you will need to reset your password on your first login. ✅
  • Hubs – some clean-up of the data and owners. ✅
  • Android – minimum version – looking into this. ✅

If you have any other issues or questions, please feel free to send over to help@chasingwatts.com!

Thanks, and appreciate the help while everything gets worked out!

v4 Reset Password

by | Sep 30, 2024 | App, Guides

With the latest web/app release, you might need to reset your password. If you forgot your password or would like to just update your existing one, the process is simple and should be painless.

  1. On the login screen, press the “Reset” button.
  2. Enter the email address associated with your Chasing Watts account. The app will send you an email.
  3. Wait for the email. It will come. The reset code is single use; meaning if you send yourself a new code, the first one will no longer work. You must use the last code received.
  4. Once you have the reset code, head over to the reset password page and/or screen in the app. Enter your password, confirm password, and add your reset code. Click Reset!
  5. Now you can login and create and find some great rides!

If you continue to have issues, please check to make sure you have entered your email and password correctly. Also, make sure your password meets the strength requirements

  • Minimum six (6) characters
  • At least one (1) numeric value
  • At least one (1) special character (@#$%%)
  • At least one (1) capital letter

If you have any questions or issues in resetting your password, please contact us at help@chasingwatts.com. Happy to help you get back into some great rides.