Chasing Watts Help Center
Create your ride in 60 seconds!
If you are interested in setting up your own ride and a little unsure of how to do it, here you go! We are going to walk you through the process of creating a ride, that when completed, will take about 60 seconds (or less)! This might look like a lot, but actually,...
Connect RWGPS, Strava, or Garmin
Are you a user of Ride with GPS, Strava, or Garmin Connect? Quickly and easily connect your account to Chasing Watts to link your routes. This is helpful when creating rides with your own routes. With Garmin, quickly send the ride routes directly to your Connect...
Web Update
A new release of the CW website was deployed today. Mainly focused on editing rides. Cancellation - bug fix; now ride owners can correctly cancel their rides from the edit ride » Additional Options section. Route updates - bug fix; when updating rides, the...
Emails
All - it appears that a large number of emails went out yesterday (Sunday). First, this was not intentional and apologies if we filled your inbox with email you did not want. We are looking into the issue and working with our email provider to understand what...
Share Images
With CW4.0, you can now share images with a little style that is ready for your social media! Just head over to your favorite ride to get started. In the app, click on the image icon near the bottom of the screen. Select your image style & style. Once you have the...
v4 Roadmap
With the initial release out and on its way, here's a small glimpse of what is on deck for the upcoming releases. First, a few features did not make the initial release. These will be worked backed in, just in a better way. This will include: Dark Mode - will be a...
v4 Issues/Bugs
Hello All, Just a quick note around the latest release and some known issues. Edit: 10/09/2024 Website Ride Edit - fixed am/pm time bug when updating. ✅ App Password validation bug fix. ✅ Dashboard clean up, loading, and optimization. ✅ Calendar - better loading. ✅...
v4 Reset Password
With the latest web/app release, you might need to reset your password. If you forgot your password or would like to just update your existing one, the process is simple and should be painless. On the login screen, press the "Reset" button. Enter the email address...